There is no equal. In a city of gastronomic wonder and delight, every once in a while you come across a hidden unexpected treasure. This is that place.
(5)
Matt B.
Awful customer service. They treat you like you have done something wrong. The food was cold and bad...even for Arbys.
(1)
Rick R.
An embarrassment to fast food. Plenty of people behind the counter but they didn't give a darn about moving fast and serving the only 5 of us in the store. An embarrassment.
(1)
Christian S.
Service as usual in New Orleans is mediocre, unfriendly I can't generalize, but that's how it is in canal and bourbon The French market has nicer people
(2)
Kurt L.
Well for fast food I was really impressed!! The employees were quick and attentive. I was between appointments and had about 5 minutes to find a place to eat. Was expecting an overpriced sandwich with a slice of beef and yellow cheese, but I ordered a brisket sandwich combo. The curly fries were excellent, the sandwich was filling, made well, and had a ton of meat on it. The menu also had a Reuben. Those can be few and far between (like on canal, maybe verti mart, and cooter Browns). I was reading on a besh place nearby with very poor ratings and $$$$ prices. Gordon biersch had a real low rating as well. Like one person stated--"we are making food in New Orleans what music is to Branson." Well at this Arby's for $10 including tax $?, there was an upstairs, lots of tourists having a great time exclaiming "see bill, I told you that you can eat anywhere in Nola and it's great!!!!" I was going to "mother's" but a ton of gravy on your suit didn't seat well with me. And they pride themselves with sloppy "debris"-not for me on this day, and the though just consumed time contemplating it. "Sorry I'm late, I had to grab lunch with service out the door and was trying to get my suit cleaned simultaneously. Doesn't sound too good, eh? Fortunately this Arby's was the best thing that happened all day, and it didn't cost $250. I would have taken a pic, but was in too much of a hurry. Big slices of brisket minus the fat, the roast beef, some layers of other meats covered with melted Swiss. Shows how a little change can go a long way. Now I'm going to the one one veterans to see if they can "keep up" with more than a few in line without getting distracted!!! I imagine Mr. Besh is making so much money from the food network demonstrating how to peel and cook carrots, his core source of income is in a free fall. When word gets out about $250 bottles of wine paired without a sommelier. His status is going to fall and his base (restaurants) will take a hit.
(4)
Toi S.
I can count how many times I've eaten at an Arby's, approximately 11, I've always enjoyed their food, it's a great way to introduce yourself to roast beef, however it is not something I can eat everyday, (I'm trying to stay slender and all, lol no really I am! Sooooo while having a tiff with my honey, I'm starving after a 9 hour drive from Dallas back home to New Orleans, (the drive should never be that long, but there was traffic and all that jazz) any who he's goes into Harrahs Casino and I'm like screw this, I'm hungry, I need food and fast! I've always noticed the Arby's on Canal, but was always like Meh, it's probably dirty in there, and guess what? It was, oh my there was a roach on the banister as soon as I walked in, I'm sure lots of places I've eaten have roaches (Yuck!) but to see one, I was disgusted, I ran out and now I feel very differently about Arby's. Sad to say because I really wanted it.
(1)
Megan B.
was picking up dinner for a friend who was writing in their room when I saw not one roach but many, they were probably drawn by all the rubbish on the floor in the kitchen. Considering how empty this place was (there was literally no one in there) you would think the place would be clean. There are many many better dining options within walking distance do NOT come here. If you're desperate for a cheap meal go round the corner to Daisy Dukes you'll pay about the same price and the food is so much better.
(1)
Nick H.
I wouldn't normally review fast food, but as a service to other tourists: this place is terrible. If you think that by going to a national chain restaurant you'll be getting a known, reliable product, you're wrong. The food is technically the same, but the building is filthy. Upstairs smells funky, and every surface has a layer of ... something. I felt like I should wash my hands after taking my chair off the table (chairs were on the tables and the ketchup pump empty at noon). When I tried to scoot my table by lifting it from below, my fingers came away with a tacky yellow-orange substance (not one of their sauces). At that point, I did go wash my hands. In the bathroom, the faucet is broken and sprays everywhere, and there are no towels, only a junky heater (which is just as well, I suppose, since touching things in this restaurant wasn't a good idea). I dried my hands on my sleeves, and felt fortunate for it. When I got back to the Sheraton across the street, I noticed their restaurant has $10 lunch specials (e.g., remoulade, catfish po boy, etc.), including on the weekends. I had paid $8 for the skin crawling experience at Arby's.
(1)
Coleman K.
I didn't know there was a bad Arby's in the county but this place proved me wrong. With one person in front of me, I waited nearly 10 minutes for my turn only to be cut off by a rude kid. The cashier took his order in front of mine instead of telling him to get in line. As I'm ordering I find out they are out of roast beef. What? Arby's is out of roast beef? Close the front doors! How can you be open without roast beef? Also learned they were out of milkshakes. Employees were talking on their cell phones at the front counter instead of helping guests. Horribly managed restaurant.
(1)
Joe B.
What is this Bert's review on Arby's on canal? Does anyone know what that is about? If so can you provide a link? Filler Filler Filler Filler Filler Filler Filler FillerFiller Filler. Filler. Filler. Filler.
(3)
Danon H.
By the gods this is one of the worst Arby's restaurants I have ever been to! Seriously to all those tourists who come here from out of town. Why would you come all the way from who knows where to an area that is world renown for Creole, seafood and soul food just to eat at a garbage fast food restaurant that you can find anywhere else around the world? I totally understand how expensive it is in the french quarter and how someone may want to save some money. If you wanna save some scratch check out Popeye's, McDonald's, subway or all the other fast food restaurants in the area. Here are some reasons I HATE Arby's on canal street! 1.This location is very dirty. They hardly ever mop the floors or clean off a table. 2.They never stock the condiments. Every time I needed ketchup horsey sauce they were always out. 3. Rude and very surly Staff, when the condiments are out and you ask them for ketchup packets. They give you some dirty looks because you made them do some work. It seems to me that everyone gets the tourist treatment here. 4.They always have the second floor area closed off. I guess they do that because the staff is too lazy to clean up the first floor area to begin with. There are tons of reasons that I would use to dis this place but this simple review would not be adequate enough to cover it. I still don't understand why several people on the NOLA yelp talk threads have an obsession with this place. Hmm maybe they did too many drugs when they were younger. In short if you are a tourist check out some of the high rated places on Yelp. If you are a cheap skate buy some bread and Lunch meat at Rouses instead of going here! P.S I think some of the other reviews I read about this place were pretty funny!
(1)
Zee J.
I really like their Brisket sandwich, and like "idiots" we waited because of it. It took them 45 minutes to take our order & serve our food. The place was not extremely busy. There were probably about 15 customers total. I've never seen anything like this before! Absolutely "NO HASTE!" This place gives new meaning to the Laissez-faire attitude! If this is how the "Big Easy" does fast food....Ain't Nobody Got Time For That! UNBELIEVABLE!
(1)
Linda W.
Dirtiest Arby's I have ever been in. Wanted a quick dinner tonight because we'd had a long day. Sorry I walked in here. Eight employees behind the counter chatting, doing absolutely nothing, the dining room was nasty, condiments were empty, tables were 90% dirty, floor was sticky. They served my hubby cold fries. Icky,icky,icky.
(1)
Allie A.
It's nearly 2:00 am, and you're stumbling back from Bourbon Street towards your hotel next door to this Arby's. But wait! Late night munchies! The neon lights beckon..... And so here I am at 2:00 am, eating my $3 roast beef sandwich which took 18 minutes to get because the restaurant staff moved slower than molasses, entertaining myself by counting how many drunk people can find the bathroom upstairs without tripping on their faces. (By the way, out of 10 people, 7 of them tripped on the stairs. Wow. That was worth the $3 price of admission.)
(1)
Diane C.
well, can't talk abt the 'food' but the service and drinks are awesome. we had been walking...walking...walking..around french quarter for hours and worked up such a thirst. this place was clean, the staff was friendly and helpful, and the restrooms were sparkling. a great find!
Let me PLEASE tell y'all about our experience at the Arby's Canal street location. Normal experience going in, I then watch someone guarding the stairs, checking paper as to allow them upstairs. After my meal, I ask where the restroom is. Upstairs. Yep. We have a bona-fide restroom nazi. I show him my receipt. I go upstairs to the VERY important toilet. One of the THREE STALLS have toilet paper. ONE. I come downstairs and I tell stairs/toilet nazi that his very coveted restroom has only ONE roll of paper. ONE. He then tells me that is not his job. Hmmmmmmmmm. Wait. Anyway, you see where this is going. And both my mom and husband now need to go to the restroom. ARE THEY ALLOWED????? NOOOOOOO, because I already used the receipt. What the F'ing fudge????
(1)
Bobo D.
Close this place. Poor showing for the Arby's chain. Nobody runs out of roast beef. Most of the employees have attitudes from what I have observed. Been here 3 times and nothing changes. Save your lease money.
(1)
Ellie M.
Out of all of the Arby's locations I've ever been to, this one is the best. The building that it is in is precious. There is an upper level for more seating. Also, the people who were working were beyond nice! They brought our food to us upstairs. As far as food it was the same as always. Service however did stand out in a very positive way from what I had originally expected.
(4)
Erin B.
A- Atrocious R- Ratchet B - Bizarre Y - Yikes S - Sad, sad, sad... Ok, so it is totally our fault for eating at this ARBYs. But after a long day of eating really good food (see review from Commanders Palace - AND, yes ... Commander's Palace to Arby's is a major fall from grace). We didn't have the energy or stomach capacity to sit through another huge meal that day, but were afraid to head back to the hotel w/o having a little something for dinner. We popped into Arby's after bypassing all of the scary looking dives along Bourbon Street. In the distance we saw ARBY's which generally represents "safe" fast food. Au contraire my N'Orleans frere. Upon arriving, the manager had to prompt one of his seven workers hanging out behind the counter to actually take our order. After some prodding, I was waited on by a young lady who indicated that she was sluggish, b/c she had to work until 4AM - it was only 9PM at that point. Ok, fine - I get it! I tried to encourage her and proceeded with my order. All I wanted was a classic BLT - which clearly many patrons don't order from this location as the prep cook repeatedly asked the cashier "she ordered a BLT?" As if I had ordered caviar and quail eggs. Sit back, b/c it gets worse ... we noticed an interesting crock pot / slow cooker on the counter ... interesting b/c the handle on the lid was missing and they had it rigged up with some sort of wire. When we asked what it was used for - they said it was used to keep the au jus sauce warm. Surely, this rigged up crock pot cannot be a part of the customized / standardized Arby's franchise plan. Additionally, we waited nearly 10 minutes, while they fried an order of mozzarella sticks for my friend. I guess it was a slow night for the staff b/c the guy working the deep fryer thought it would be cool to throw the mozz sticks to the prep cook who was waiting to place them in the bag ... of course, the bag slipped from the prep cook's hands and landed on the floor. She then proceeded to ask my friend if she wanted the mozzarella sticks that had fallen on the floor (since, in her words, the actual mozzarella sticks hadn't hit the floor) or if we were willing to wait for them to fry up another batch! Yep, you guessed it ... another 10 mins for them to fry another batch! LESSON LEARNED.
(1)
Heather C.
I have never reviewed a fast food place until now and I feel the need to do so because this place was just sooooo bad. We left the Insectarium with a bunch of hungry kids. They were getting really cranky so we figured we better find food pronto. The most convenient thing was the Arbys. I really wish we would have kept walking. The food didn't taste that bad - the normal Arbys stuff and the staff was decent, but the place was just filthy. A couple of us had to use the restroom, which is located on the 2nd floor. We walked up the stairs to an empty second floor, which had no air conditioning. It was hot and musty and just downright dirty. Only to find that we needed a key, so had to trek back down to get a key. The bathrooms also were no treat. Everything was dirty - the tables, the chairs - everything. I'm not a germaphobe at all, but this place was just too much. Just keep walking... trust me.
(1)
natalie s.
Racism at its best. Extremely mean, unprofessional, and less than courteous staff. If you are American and believe in a fruitful American economy, don't support a business that believes in oppression and discrimination. We are ALL EQUAL
(1)
Gus H.
Awful. Poor service, but what should u expect for late nite service. Just grab a slice of pizza or hit up Krystal
(1)
Punam D.
I don't do fast food. I don't even buy ready meals from the supermarket. I go to good restaurants and sit down at the tables with a napkin across my lap and a glass of wine in my hand. And I cook at home, a lot. So why am I doing a review of Arby's? Well I had to get something to eat and quickly. Arby's roast beef sandwich at 10am? It was so delicious and succulent, I wanted to go back there for more. As an English person, you don't quite get the popularity of fast food in the US, primarily because the standards of such fare aren't particularly high here. But sometimes in the States, even though it's mass-produced, it still tastes so good. I am a convert, but not too much of one, for the sake of my waistline at least!
(4)
Charles P.
My sweetheart and I galloped the booze filled streets; they call it Bourbon Street but it's really a neighborhood of bars, for hours upon end bouncing from one establishment to another. Inch by inch we gander ed and wondered at all the pretty lights and strange folk walking about yonder. There were grown men wearing grandma pearls and beads stumbling along a street with no cars saying random gibberish and hooting and a hollering for no apparent reason. There were half naked women, who appear to be a drunken with booze and drugs, parading themselves around the well lit alleys and streets. I reckoned I snuck a few peaks at a few choice rumps and naturally I imagined grabbing one by the hair and mounting one. Out of the corner of her eye my woman saw me looking at that choice romp but she didn't say anything until a month later when we got into an argument and she brought that up. As we headed off to Arbys we ventured off into the wrong direction. Men were kissing men and so were the woman folk kissing each other. When I was younger heard a legend of a small midget man being at the end of a rainbow with a pot of gold. Apparently that myth is half truth and half legend. Instead of a midget with a pot of gold at the bottom of the rainbow there were two gays licking each others face. This wasn't the scene you wanted to see before eating supper at Arbys We eventually found Arbys and walked in. It was around 11 O Clock in the PM. Usually we have supper around 6PM but tonight we decided to blow half of our income on over priced booze, corny entertainment, and a hotel room which is a fourth of our mortgage payment. We did this because she wanted to get out of the house. We joined the back of the line of drunken patrons. After an eternity in line we get to the front and place our orders. I had a sandwich that tasted like lukewarm possum meat. They advertise that this is roast beef but you can't fool a man like me into thinking that kind of non sense. I know possum road kill meat when I taste it. I don't care how much fancy sauce you put on it. I stormed to the front and demanded to talk to the owner of the place. The clerk pointed me to the manager. I explained my situation to the manager and he said that all he could do was give me a discount on another meal because we already ate part of the meal. At that point I was a fixing to pull out my pistol and make possum meat out of him but my sweetheart stopped me as I was grabbing for my pistol. She said that it isn't worth it and that we should leave. I agreed and we stormed out of that store and went back to our overpriced hotel room for a night of drunken sex.
(1)
Guy S.
I should have known better, I don't usually do fast food, but I was running late and didn't have time to cook so I stopped at Arbys. The customer service was so bad I will never return, The curly fries were cooked in oil that hasn't been filtered in what seamed like years, there were ashes from other foods in the bottom of the fry cup. The sandwich wasn't bad but not great either.
(1)
Mia M.
Unfriendly staff and and Oh Boy, what a dirty place!!! The floor, the stairs, the tables, everything is dirty here. The food is ok.
(1)
Scott J.
I have this thing about Arby's. Okay, I'll admit it: I'm kind of, sort of, addicted. You can imagine my glee when I walked past a large Arby's storefront on Canal Street and knew that we'd inevitably end up there for lunch one day. And, on our last afternoon in New Orleans (after a visit to the incredible Aquarium of the Americas), we grabbed a late lunch at what's clearly become my favorite fast food chain. I went with my usual: The Reuben Combo. Now maybe it was just me, but the Small fries and drink were enormous! The lemonade tasted fantastic and the curly fries (as well as my sandwich) were freshly prepared. Sauces aplenty were available, so I could deck out my meal appropriately. We ate upstairs with a good view down on Canal Street. My Dad said that the grilled chicken salad he ordered was very fresh and was the best one we had during our entire, week-long trip to DC and New Orleans. Arby's, keep doing what you're doing and serve New Orleans that wonderful way that you do.
(4)
kristin b.
Easy in and out, good food!
(4)
Thomas C.
I've never eaten at an Arby's but Cormac McCarthy, an acquaintance, has. He asked me to share this with you. We entered the port town of New Orleans on horseback. City of heathens and thieves and fallstaffian outlaws. It was the year twenty hundred and eleven and we'd been a fortnight crossing the Texas desert. A ragged deputation half-mad with exhaustion and fairly reeking when we clopped single-file through cobblestreets. A ribald trollhooker beckoning from the dark wrought-iron balcony of a Toulouse inn. Parcel of streetcorner musicians playing gypsy jazz on trumpets and trombones and tubas. In the Roosevelt Hotel we bathed and dressed in cord trousers and pearl-buttoned cotton shirts and though our boots were still mud-caked we looked like new men altogether. Thus attired we remounted and rode to Arby's. We took a window booth. Outside a glowing red cowboy hat like a deity's ideation of millinery. Thin rind of moon canted above the berserk cityscape of glass and light. A cattle baron among our company named John Henry Winchester stepped to the counter and spoke with the octoroon counterclerk. May I take your order please, you have a good night now. Violent threats when payment was made with gold. Soon he returned with a plastic tray laden with victuals. Warily we unwrapped the paper and studied the provisions. Buns hairy with mold and stony as hardtack, slathered with a gray gruel-like paste. Goat meat, possibly mule. Sauce of mysterious provenance, taste of cankered copper. John Henry Winchester shot to his feet and spat and scrambled to the watercloset. We could hear the harrowing cries even from where we sat. When he returned whey-faced and glassy-eyed twenty minutes later we left the hashery posthaste and mounted our animals and spurred them eastward.
(1)
Alison P.
I love Arby's but this particular location sucked. The food wasn't even warm and it was only 11:30 am.
(2)
Philip L.
I'm not a huge fast food fan, but you can't beat a place that stays open late in NO. The staff is hit or miss. The facilities are clean for the most part. I know it's hard to keep things spotless when you have hundreds of wasted people stumble in and out every day. It's not my first choice, but it's always an option!
(3)
Jennifer B.
Nothing pleases a girl more than finding out that there's an Arby's directly beside her hotel. And, that it's open killer late!!
(5)
Daniel G.
Foods good but location is dangerously filthy.
(2)
David N.
Screw the long lines at Krystal Burger, when you can come to Arby's get a nice cheddar roast beef sandwich, dip it in the juicy Arby's sauce and add in a LARGE Curly fries, and DAMN that's a late night meal.
(4)
Kendall W.
Good people and...it is the same restaurant everywhere. They have trouble with the air-conditioning so it is frequently warm.
(3)
August G.
Their breakfast is wicked cheap, cheaper than those swanky hotels lining the street, and they're open until 4am Fridays and Saturdays. AND they have jalapeno poppers! Winner combination.
(3)
Ellen C.
Oh Arby's I love your seasoned curly fries like the fat kid loves the cake. The fries, potato cakes, and fruit turnovers are all vegan. I've only had the fries, that per company policy - should be cooked in a separate fryer from the meats in vegetable oil (although not so sure Arby's employees are all sticklers for this rule...). They're deep fried salty delicious goodness to me. Excellent for road trips, a brisk walk home, or any time snacking. I like them heavily saturated with ketchup. Four stars also includes the nostalgia factor because my mom used to buy us those atrocious roast beef sandwiches (I remember the huge slab of side to side slicing beef being a slight green tint at times - gross) and a side of curly fries. No more frightening roast beef for me (my crazily carnivorous sister will still cut a b*tch for the roast beef sandwiches - gross) but I still adore those fries. I generally avoid fast food, but I'll never stop loving Arby's curly fries.
(4)
Cynthia P.
i take my 4-star rating back, they were open in the great power outage of march 2009 -- for that, i was very thankful.
(5)
Hank H.
Guys, it's Arbys. Same everywhere. You are in New Orleans. Go somewhere else.
(1)
A + P.
We had a quick lunch here, they did a decent job, made our sandwiches to order (e.g., leaving off the onions), friendly and cheap.
Sorry, Store hours have not been updated. If you are the owner of this restaurants. Please update the store hours.
Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Late Night Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Noise Level : Quiet Alcohol : No Outdoor Seating : No Wi-Fi : No Has TV : No Waiter Service : No Drive-Thru : No Caters : No
Patrick K.
There is no equal. In a city of gastronomic wonder and delight, every once in a while you come across a hidden unexpected treasure. This is that place.
(5)Matt B.
Awful customer service. They treat you like you have done something wrong. The food was cold and bad...even for Arbys.
(1)Rick R.
An embarrassment to fast food. Plenty of people behind the counter but they didn't give a darn about moving fast and serving the only 5 of us in the store. An embarrassment.
(1)Christian S.
Service as usual in New Orleans is mediocre, unfriendly I can't generalize, but that's how it is in canal and bourbon The French market has nicer people
(2)Kurt L.
Well for fast food I was really impressed!! The employees were quick and attentive. I was between appointments and had about 5 minutes to find a place to eat. Was expecting an overpriced sandwich with a slice of beef and yellow cheese, but I ordered a brisket sandwich combo. The curly fries were excellent, the sandwich was filling, made well, and had a ton of meat on it. The menu also had a Reuben. Those can be few and far between (like on canal, maybe verti mart, and cooter Browns). I was reading on a besh place nearby with very poor ratings and $$$$ prices. Gordon biersch had a real low rating as well. Like one person stated--"we are making food in New Orleans what music is to Branson." Well at this Arby's for $10 including tax $?, there was an upstairs, lots of tourists having a great time exclaiming "see bill, I told you that you can eat anywhere in Nola and it's great!!!!" I was going to "mother's" but a ton of gravy on your suit didn't seat well with me. And they pride themselves with sloppy "debris"-not for me on this day, and the though just consumed time contemplating it. "Sorry I'm late, I had to grab lunch with service out the door and was trying to get my suit cleaned simultaneously. Doesn't sound too good, eh? Fortunately this Arby's was the best thing that happened all day, and it didn't cost $250. I would have taken a pic, but was in too much of a hurry. Big slices of brisket minus the fat, the roast beef, some layers of other meats covered with melted Swiss. Shows how a little change can go a long way. Now I'm going to the one one veterans to see if they can "keep up" with more than a few in line without getting distracted!!! I imagine Mr. Besh is making so much money from the food network demonstrating how to peel and cook carrots, his core source of income is in a free fall. When word gets out about $250 bottles of wine paired without a sommelier. His status is going to fall and his base (restaurants) will take a hit.
(4)Toi S.
I can count how many times I've eaten at an Arby's, approximately 11, I've always enjoyed their food, it's a great way to introduce yourself to roast beef, however it is not something I can eat everyday, (I'm trying to stay slender and all, lol no really I am! Sooooo while having a tiff with my honey, I'm starving after a 9 hour drive from Dallas back home to New Orleans, (the drive should never be that long, but there was traffic and all that jazz) any who he's goes into Harrahs Casino and I'm like screw this, I'm hungry, I need food and fast! I've always noticed the Arby's on Canal, but was always like Meh, it's probably dirty in there, and guess what? It was, oh my there was a roach on the banister as soon as I walked in, I'm sure lots of places I've eaten have roaches (Yuck!) but to see one, I was disgusted, I ran out and now I feel very differently about Arby's. Sad to say because I really wanted it.
(1)Megan B.
was picking up dinner for a friend who was writing in their room when I saw not one roach but many, they were probably drawn by all the rubbish on the floor in the kitchen. Considering how empty this place was (there was literally no one in there) you would think the place would be clean. There are many many better dining options within walking distance do NOT come here. If you're desperate for a cheap meal go round the corner to Daisy Dukes you'll pay about the same price and the food is so much better.
(1)Nick H.
I wouldn't normally review fast food, but as a service to other tourists: this place is terrible. If you think that by going to a national chain restaurant you'll be getting a known, reliable product, you're wrong. The food is technically the same, but the building is filthy. Upstairs smells funky, and every surface has a layer of ... something. I felt like I should wash my hands after taking my chair off the table (chairs were on the tables and the ketchup pump empty at noon). When I tried to scoot my table by lifting it from below, my fingers came away with a tacky yellow-orange substance (not one of their sauces). At that point, I did go wash my hands. In the bathroom, the faucet is broken and sprays everywhere, and there are no towels, only a junky heater (which is just as well, I suppose, since touching things in this restaurant wasn't a good idea). I dried my hands on my sleeves, and felt fortunate for it. When I got back to the Sheraton across the street, I noticed their restaurant has $10 lunch specials (e.g., remoulade, catfish po boy, etc.), including on the weekends. I had paid $8 for the skin crawling experience at Arby's.
(1)Coleman K.
I didn't know there was a bad Arby's in the county but this place proved me wrong. With one person in front of me, I waited nearly 10 minutes for my turn only to be cut off by a rude kid. The cashier took his order in front of mine instead of telling him to get in line. As I'm ordering I find out they are out of roast beef. What? Arby's is out of roast beef? Close the front doors! How can you be open without roast beef? Also learned they were out of milkshakes. Employees were talking on their cell phones at the front counter instead of helping guests. Horribly managed restaurant.
(1)Joe B.
What is this Bert's review on Arby's on canal? Does anyone know what that is about? If so can you provide a link? Filler Filler Filler Filler Filler Filler Filler FillerFiller Filler. Filler. Filler. Filler.
(3)Danon H.
By the gods this is one of the worst Arby's restaurants I have ever been to! Seriously to all those tourists who come here from out of town. Why would you come all the way from who knows where to an area that is world renown for Creole, seafood and soul food just to eat at a garbage fast food restaurant that you can find anywhere else around the world? I totally understand how expensive it is in the french quarter and how someone may want to save some money. If you wanna save some scratch check out Popeye's, McDonald's, subway or all the other fast food restaurants in the area. Here are some reasons I HATE Arby's on canal street! 1.This location is very dirty. They hardly ever mop the floors or clean off a table. 2.They never stock the condiments. Every time I needed ketchup horsey sauce they were always out. 3. Rude and very surly Staff, when the condiments are out and you ask them for ketchup packets. They give you some dirty looks because you made them do some work. It seems to me that everyone gets the tourist treatment here. 4.They always have the second floor area closed off. I guess they do that because the staff is too lazy to clean up the first floor area to begin with. There are tons of reasons that I would use to dis this place but this simple review would not be adequate enough to cover it. I still don't understand why several people on the NOLA yelp talk threads have an obsession with this place. Hmm maybe they did too many drugs when they were younger. In short if you are a tourist check out some of the high rated places on Yelp. If you are a cheap skate buy some bread and Lunch meat at Rouses instead of going here! P.S I think some of the other reviews I read about this place were pretty funny!
(1)Zee J.
I really like their Brisket sandwich, and like "idiots" we waited because of it. It took them 45 minutes to take our order & serve our food. The place was not extremely busy. There were probably about 15 customers total. I've never seen anything like this before! Absolutely "NO HASTE!" This place gives new meaning to the Laissez-faire attitude! If this is how the "Big Easy" does fast food....Ain't Nobody Got Time For That! UNBELIEVABLE!
(1)Linda W.
Dirtiest Arby's I have ever been in. Wanted a quick dinner tonight because we'd had a long day. Sorry I walked in here. Eight employees behind the counter chatting, doing absolutely nothing, the dining room was nasty, condiments were empty, tables were 90% dirty, floor was sticky. They served my hubby cold fries. Icky,icky,icky.
(1)Allie A.
It's nearly 2:00 am, and you're stumbling back from Bourbon Street towards your hotel next door to this Arby's. But wait! Late night munchies! The neon lights beckon..... And so here I am at 2:00 am, eating my $3 roast beef sandwich which took 18 minutes to get because the restaurant staff moved slower than molasses, entertaining myself by counting how many drunk people can find the bathroom upstairs without tripping on their faces. (By the way, out of 10 people, 7 of them tripped on the stairs. Wow. That was worth the $3 price of admission.)
(1)Diane C.
well, can't talk abt the 'food' but the service and drinks are awesome. we had been walking...walking...walking..around french quarter for hours and worked up such a thirst. this place was clean, the staff was friendly and helpful, and the restrooms were sparkling. a great find!
(4)Shannon S.
This is the premiere Arby's location in the entire world. Arby's makes a decent roast beef for a disgusting fast food chain. Most of the sandwiches and the curly fires are a cut above your typical fast food selection. On the edge of the French Quarter, which is home to some of the best gastronomic delights in the world, one would ask "why" people eat such drudge as fast food? Well generally I would say they are drunk or otherwise under the influence of some mind altering substance. I believe I should confess I've eaten in this Arby's a grand total of one time in my life, back during my college days, when I was in just such a beer induced altered state and I sorely needed some curly fries. In any other context, location or realm I would most likely rate Arby's around a 1, 2 or 3 star joint and I'm known as a rather strict Yelp reviewer so you might ask yourself, "why 5 stars?" Well for one reason and that my friend would be the prime location of the bathrooms in this establishment! During Carnival season when the biological urge to release the bladder invariably happens after drinking fermented beverages this Arby's has prime real estate on the parade route to assist you from exposing the public to your desperate need to relieve yourself. Public release of the bladder in New Orleans is one of the most frowned upon offenses by the officers of the New Orleans Police and they are well known for arresting offenders and then with the sheer volume of offenders jailed during Carnival people have been lost for weeks in the place that nobody wishes to experience that shall not be spoken of. So yes my compatriots this Arby's can save your reputation, your festivities and your bladder from exploding so blessings be upon this Mecca of Burt ("Where the Locals Eat ® ©").
(5)Claire B.
Let me PLEASE tell y'all about our experience at the Arby's Canal street location. Normal experience going in, I then watch someone guarding the stairs, checking paper as to allow them upstairs. After my meal, I ask where the restroom is. Upstairs. Yep. We have a bona-fide restroom nazi. I show him my receipt. I go upstairs to the VERY important toilet. One of the THREE STALLS have toilet paper. ONE. I come downstairs and I tell stairs/toilet nazi that his very coveted restroom has only ONE roll of paper. ONE. He then tells me that is not his job. Hmmmmmmmmm. Wait. Anyway, you see where this is going. And both my mom and husband now need to go to the restroom. ARE THEY ALLOWED????? NOOOOOOO, because I already used the receipt. What the F'ing fudge????
(1)Bobo D.
Close this place. Poor showing for the Arby's chain. Nobody runs out of roast beef. Most of the employees have attitudes from what I have observed. Been here 3 times and nothing changes. Save your lease money.
(1)Ellie M.
Out of all of the Arby's locations I've ever been to, this one is the best. The building that it is in is precious. There is an upper level for more seating. Also, the people who were working were beyond nice! They brought our food to us upstairs. As far as food it was the same as always. Service however did stand out in a very positive way from what I had originally expected.
(4)Erin B.
A- Atrocious R- Ratchet B - Bizarre Y - Yikes S - Sad, sad, sad... Ok, so it is totally our fault for eating at this ARBYs. But after a long day of eating really good food (see review from Commanders Palace - AND, yes ... Commander's Palace to Arby's is a major fall from grace). We didn't have the energy or stomach capacity to sit through another huge meal that day, but were afraid to head back to the hotel w/o having a little something for dinner. We popped into Arby's after bypassing all of the scary looking dives along Bourbon Street. In the distance we saw ARBY's which generally represents "safe" fast food. Au contraire my N'Orleans frere. Upon arriving, the manager had to prompt one of his seven workers hanging out behind the counter to actually take our order. After some prodding, I was waited on by a young lady who indicated that she was sluggish, b/c she had to work until 4AM - it was only 9PM at that point. Ok, fine - I get it! I tried to encourage her and proceeded with my order. All I wanted was a classic BLT - which clearly many patrons don't order from this location as the prep cook repeatedly asked the cashier "she ordered a BLT?" As if I had ordered caviar and quail eggs. Sit back, b/c it gets worse ... we noticed an interesting crock pot / slow cooker on the counter ... interesting b/c the handle on the lid was missing and they had it rigged up with some sort of wire. When we asked what it was used for - they said it was used to keep the au jus sauce warm. Surely, this rigged up crock pot cannot be a part of the customized / standardized Arby's franchise plan. Additionally, we waited nearly 10 minutes, while they fried an order of mozzarella sticks for my friend. I guess it was a slow night for the staff b/c the guy working the deep fryer thought it would be cool to throw the mozz sticks to the prep cook who was waiting to place them in the bag ... of course, the bag slipped from the prep cook's hands and landed on the floor. She then proceeded to ask my friend if she wanted the mozzarella sticks that had fallen on the floor (since, in her words, the actual mozzarella sticks hadn't hit the floor) or if we were willing to wait for them to fry up another batch! Yep, you guessed it ... another 10 mins for them to fry another batch! LESSON LEARNED.
(1)Heather C.
I have never reviewed a fast food place until now and I feel the need to do so because this place was just sooooo bad. We left the Insectarium with a bunch of hungry kids. They were getting really cranky so we figured we better find food pronto. The most convenient thing was the Arbys. I really wish we would have kept walking. The food didn't taste that bad - the normal Arbys stuff and the staff was decent, but the place was just filthy. A couple of us had to use the restroom, which is located on the 2nd floor. We walked up the stairs to an empty second floor, which had no air conditioning. It was hot and musty and just downright dirty. Only to find that we needed a key, so had to trek back down to get a key. The bathrooms also were no treat. Everything was dirty - the tables, the chairs - everything. I'm not a germaphobe at all, but this place was just too much. Just keep walking... trust me.
(1)natalie s.
Racism at its best. Extremely mean, unprofessional, and less than courteous staff. If you are American and believe in a fruitful American economy, don't support a business that believes in oppression and discrimination. We are ALL EQUAL
(1)Gus H.
Awful. Poor service, but what should u expect for late nite service. Just grab a slice of pizza or hit up Krystal
(1)Punam D.
I don't do fast food. I don't even buy ready meals from the supermarket. I go to good restaurants and sit down at the tables with a napkin across my lap and a glass of wine in my hand. And I cook at home, a lot. So why am I doing a review of Arby's? Well I had to get something to eat and quickly. Arby's roast beef sandwich at 10am? It was so delicious and succulent, I wanted to go back there for more. As an English person, you don't quite get the popularity of fast food in the US, primarily because the standards of such fare aren't particularly high here. But sometimes in the States, even though it's mass-produced, it still tastes so good. I am a convert, but not too much of one, for the sake of my waistline at least!
(4)Charles P.
My sweetheart and I galloped the booze filled streets; they call it Bourbon Street but it's really a neighborhood of bars, for hours upon end bouncing from one establishment to another. Inch by inch we gander ed and wondered at all the pretty lights and strange folk walking about yonder. There were grown men wearing grandma pearls and beads stumbling along a street with no cars saying random gibberish and hooting and a hollering for no apparent reason. There were half naked women, who appear to be a drunken with booze and drugs, parading themselves around the well lit alleys and streets. I reckoned I snuck a few peaks at a few choice rumps and naturally I imagined grabbing one by the hair and mounting one. Out of the corner of her eye my woman saw me looking at that choice romp but she didn't say anything until a month later when we got into an argument and she brought that up. As we headed off to Arbys we ventured off into the wrong direction. Men were kissing men and so were the woman folk kissing each other. When I was younger heard a legend of a small midget man being at the end of a rainbow with a pot of gold. Apparently that myth is half truth and half legend. Instead of a midget with a pot of gold at the bottom of the rainbow there were two gays licking each others face. This wasn't the scene you wanted to see before eating supper at Arbys We eventually found Arbys and walked in. It was around 11 O Clock in the PM. Usually we have supper around 6PM but tonight we decided to blow half of our income on over priced booze, corny entertainment, and a hotel room which is a fourth of our mortgage payment. We did this because she wanted to get out of the house. We joined the back of the line of drunken patrons. After an eternity in line we get to the front and place our orders. I had a sandwich that tasted like lukewarm possum meat. They advertise that this is roast beef but you can't fool a man like me into thinking that kind of non sense. I know possum road kill meat when I taste it. I don't care how much fancy sauce you put on it. I stormed to the front and demanded to talk to the owner of the place. The clerk pointed me to the manager. I explained my situation to the manager and he said that all he could do was give me a discount on another meal because we already ate part of the meal. At that point I was a fixing to pull out my pistol and make possum meat out of him but my sweetheart stopped me as I was grabbing for my pistol. She said that it isn't worth it and that we should leave. I agreed and we stormed out of that store and went back to our overpriced hotel room for a night of drunken sex.
(1)Guy S.
I should have known better, I don't usually do fast food, but I was running late and didn't have time to cook so I stopped at Arbys. The customer service was so bad I will never return, The curly fries were cooked in oil that hasn't been filtered in what seamed like years, there were ashes from other foods in the bottom of the fry cup. The sandwich wasn't bad but not great either.
(1)Mia M.
Unfriendly staff and and Oh Boy, what a dirty place!!! The floor, the stairs, the tables, everything is dirty here. The food is ok.
(1)Scott J.
I have this thing about Arby's. Okay, I'll admit it: I'm kind of, sort of, addicted. You can imagine my glee when I walked past a large Arby's storefront on Canal Street and knew that we'd inevitably end up there for lunch one day. And, on our last afternoon in New Orleans (after a visit to the incredible Aquarium of the Americas), we grabbed a late lunch at what's clearly become my favorite fast food chain. I went with my usual: The Reuben Combo. Now maybe it was just me, but the Small fries and drink were enormous! The lemonade tasted fantastic and the curly fries (as well as my sandwich) were freshly prepared. Sauces aplenty were available, so I could deck out my meal appropriately. We ate upstairs with a good view down on Canal Street. My Dad said that the grilled chicken salad he ordered was very fresh and was the best one we had during our entire, week-long trip to DC and New Orleans. Arby's, keep doing what you're doing and serve New Orleans that wonderful way that you do.
(4)kristin b.
Easy in and out, good food!
(4)Thomas C.
I've never eaten at an Arby's but Cormac McCarthy, an acquaintance, has. He asked me to share this with you. We entered the port town of New Orleans on horseback. City of heathens and thieves and fallstaffian outlaws. It was the year twenty hundred and eleven and we'd been a fortnight crossing the Texas desert. A ragged deputation half-mad with exhaustion and fairly reeking when we clopped single-file through cobblestreets. A ribald trollhooker beckoning from the dark wrought-iron balcony of a Toulouse inn. Parcel of streetcorner musicians playing gypsy jazz on trumpets and trombones and tubas. In the Roosevelt Hotel we bathed and dressed in cord trousers and pearl-buttoned cotton shirts and though our boots were still mud-caked we looked like new men altogether. Thus attired we remounted and rode to Arby's. We took a window booth. Outside a glowing red cowboy hat like a deity's ideation of millinery. Thin rind of moon canted above the berserk cityscape of glass and light. A cattle baron among our company named John Henry Winchester stepped to the counter and spoke with the octoroon counterclerk. May I take your order please, you have a good night now. Violent threats when payment was made with gold. Soon he returned with a plastic tray laden with victuals. Warily we unwrapped the paper and studied the provisions. Buns hairy with mold and stony as hardtack, slathered with a gray gruel-like paste. Goat meat, possibly mule. Sauce of mysterious provenance, taste of cankered copper. John Henry Winchester shot to his feet and spat and scrambled to the watercloset. We could hear the harrowing cries even from where we sat. When he returned whey-faced and glassy-eyed twenty minutes later we left the hashery posthaste and mounted our animals and spurred them eastward.
(1)Alison P.
I love Arby's but this particular location sucked. The food wasn't even warm and it was only 11:30 am.
(2)Philip L.
I'm not a huge fast food fan, but you can't beat a place that stays open late in NO. The staff is hit or miss. The facilities are clean for the most part. I know it's hard to keep things spotless when you have hundreds of wasted people stumble in and out every day. It's not my first choice, but it's always an option!
(3)Jennifer B.
Nothing pleases a girl more than finding out that there's an Arby's directly beside her hotel. And, that it's open killer late!!
(5)Daniel G.
Foods good but location is dangerously filthy.
(2)David N.
Screw the long lines at Krystal Burger, when you can come to Arby's get a nice cheddar roast beef sandwich, dip it in the juicy Arby's sauce and add in a LARGE Curly fries, and DAMN that's a late night meal.
(4)Kendall W.
Good people and...it is the same restaurant everywhere. They have trouble with the air-conditioning so it is frequently warm.
(3)August G.
Their breakfast is wicked cheap, cheaper than those swanky hotels lining the street, and they're open until 4am Fridays and Saturdays. AND they have jalapeno poppers! Winner combination.
(3)Ellen C.
Oh Arby's I love your seasoned curly fries like the fat kid loves the cake. The fries, potato cakes, and fruit turnovers are all vegan. I've only had the fries, that per company policy - should be cooked in a separate fryer from the meats in vegetable oil (although not so sure Arby's employees are all sticklers for this rule...). They're deep fried salty delicious goodness to me. Excellent for road trips, a brisk walk home, or any time snacking. I like them heavily saturated with ketchup. Four stars also includes the nostalgia factor because my mom used to buy us those atrocious roast beef sandwiches (I remember the huge slab of side to side slicing beef being a slight green tint at times - gross) and a side of curly fries. No more frightening roast beef for me (my crazily carnivorous sister will still cut a b*tch for the roast beef sandwiches - gross) but I still adore those fries. I generally avoid fast food, but I'll never stop loving Arby's curly fries.
(4)Cynthia P.
i take my 4-star rating back, they were open in the great power outage of march 2009 -- for that, i was very thankful.
(5)Hank H.
Guys, it's Arbys. Same everywhere. You are in New Orleans. Go somewhere else.
(1)A + P.
We had a quick lunch here, they did a decent job, made our sandwiches to order (e.g., leaving off the onions), friendly and cheap.
(4)